FROZEN WATER PIPES
SERVICE / REPAIR / THAWING
With freezing temperatures there is a good chance that unprotected water pipes will freeze. If you turn on a faucet and get no water, your pipes may be frozen. When this happens, you may experience only the annoyance of interrupted water service until the water in the pipes thaw. Unfortunately, for a few, the water line may rupture and cause property damage and require plumbing repairs. Click here to learn more about how Water Cop’s freeze sensors can prevent flooding if your pipes do freeze.
What should I do if my pipes freeze?
The sooner the problem is recognized, the better chance that damage will be minimized. If frozen pipes do occur, Brothers Plumbing, Heating & Electric can thaw those pipes. We don’t use torches for thawing, so there is no risk of fire from an open flame. We thaw the pipes safely, using electric thawing machines (for metal pipes only) so that there is no damage to the wall or ceiling from an open flame.
And if there is a break in the pipe, we’ll find it right away and your Brothers technicians is there in his fully stocked truck to immediately repair the broken line to further minimize damage.
If you really want to attempt to do it yourself, there are some helpful tips that you can follow to help thaw them on your own. Some do’s and don’ts for thawing frozen pipes include:
- If possible, expose a boxed-in area to the inside heat. An example includes opening some ceiling tiles if your home has a drop ceiling.
- DO NOT use torches to thaw pipes!
- Rubbing the pipes with warm, damp rags may slowly thaw the line.
- If you do not have water for an extended period of time, special attention should be given to hot water heaters and boilers.
What should I do if my pipes freeze AND BREAK?
If a water pipe bursts, turn off the water at the main shut-off valve (usually at the water meter or where the main line enters the house); leave the faucet(s) open until repairs are completed; Call Brothers and we will send a qualified technician to fix the pipe.
Where are my shutoff valves?
There are actually two major shutoff valves in line with your service. The first valve, called a curb stop, is generally located near the property line and is normally housed by a cylinder with a cap on it called the curb box. The other major valve is located in the home next to the water meter. Other valves may be near plumbing appliances such as sinks and toilets. Brothers can label these shut off valves for you at no charge on any of our visits to your home so you can easily locate them in an emergency.
Also, keeping your main valve in good working condition will assure you that you will be able to turn your water off in the event of an emergency, in case one of your water pipes breaks, for example. Older style gate valves should be turned periodically due to possible corrosion build-up. Newer Teflon coated ball valves should stay in working order without any regular turning.